Refund & Reutrn Policy
Refund Policy – If you are not 100% satisfied with your purchase, simply send it back within 30 days and we’ll refund the full cost of the item minus shipping costs. We don’t match the price for
Terms and Conditions
- Discounts applied in checkout
- Bundle offers, rebates, and coupons
- Prices that require a minimum quantity purchase
- Accurately estimate design tickets during planning sessions.
- Damaged, used, or refurbished items
- Price errors
- In-store prices
- No price matches for prices shown from November through New Year.
Nexmot is dedicated to providing quality products to every customer. If the products purchased from Nexmot website are faulty or does not match the description in the original listing, customer is allowed to do exchange or refund. Returns and Exchange If you changed your mind, we will refund the purchase price or exchange those item(s) which were purchased on online store, subject to the following conditions; Only item(s) purchased from our website will exchange and Refund. Refund request must be submitted within 30 working days upon receipt of item(s) before installation. We only accept one time exchange or Return for items that have not been installed and must be in its original packaging with all tags attached and gift with purchase (if any) included We only accept Refund for items that have not been installed and must be in its original packaging with all tags attached and gift with purchase (if any) included All exchanges are depending on the stock availability after an exchange request is submitted. Kindly note that all returned products will be inspected for their conditions and quality upon receipt. Nexmot reserves the right to reject exchange or return requests if the item(s) are not in compliance with the requirements in the preceding paragraph. For refund or exchange, Please contact us at 9663406444 or [email protected] operation hours Monday to Saturday 10 am – 6 pm, excluding Public Holiday. Once the returns policy has been met, we will offer exchange or refund within 30 days. The refund will be issued in the original model of payment. Cancel Order For cancellation order, please contact us within 7 working days before your shipping day or installation day. We will do our best to accommodate your cancellation request, as long as order has not been processed yet. Once your order is processed and shipped, we can no longer make any changes. You will have to wait for it to arrive and then contact our service team at 9663406444 or [email protected] operation hours Monday to Saturday 10 am – 6 pm, excluding Public Holiday.
Domestic Shipping Policy
Shipment processing times
All Orders are processed and dispatched in 0-1 days and delivery expected time is 2-5. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
- Shipping method: DTDC/Ekart/Anjani/Tirupati Corier Surface
Shipment cost: Free
Estimated delivery time: 2-5 business days
Overnight delivery is only available for Orders with delivery addresses within the continental India.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Nexmot Technologies ships to addresses within the India.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Nexmot Technologies is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
Nexmot Technologies is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Email our Support Team: [email protected] or Customer Care Team:
96634-06444 for detailed instructions.